Exchange and Return Disclaimer

General

This exchange and return disclaimer governs the exchange and return policy of Wood4you. This disclaimer applies to the website Wood4you.eu.

Exchange and Return Policy

• 14-Day Policy: As a Wood4you customer, you have the right to request an exchange or return within 14 days of receiving a product.
• Conditions: Products must be in original condition, including all packaging and labels.
• Exceptions: Special offers, personalized or custom-made products cannot be exchanged or returned unless they are defective or do not match the agreed description.

Exchange and Return Process

• Notification: Within 14 days of receiving the product, you must contact our customer service to request an exchange or return.
• Return Shipping: After contacting our customer service, the package can be returned to us as agreed.
• Processing: Once the returned product is received and inspected, we will refund your purchase amount or inform you of the rejection of the exchange/return.

Refund

• Approved Returns: For approved returns, we will process the refund within 14 days of receiving the returned product via the original payment method.

Contact

For questions about our exchange and return policy, you can contact us via customer service.

Phone: +31 165 752 634
WhatsApp:
Email: info@wood4you.eu

By using our website, you agree to our exchange and return policy as described above. We reserve the right to change or update this policy at any time without prior notice. It is your responsibility to regularly check this disclaimer for any changes.